Reading the dashboard

What each number on the Dashboard means and which ones to check first.

The Dashboard is the first screen after you log in. It shows how your members are doing this week.

The numbers across the top

  • Total members: everyone with an account in your app.
  • Active this week: members who used the app or came in this week.
  • Sessions logged: workouts and classes members have recorded.
  • Open support tickets: questions in the Support inbox that nobody has closed yet.

Each number shows how it has changed, so you can see at a glance whether it's going up or down.

Cortex suggestion

When Cortex suggests a campaign, a card shows who it's for and what it would send. Select Approve & schedule to go ahead or Dismiss to skip it.

Workouts and programs

Workout completion splits planned workouts into Completed, Missed, Skipped and Unlogged. Program enrollment shows how many members are in each program. Recent members lists the people who joined most recently.

Tip

Check Active this week against Total members each Monday. If the gap is growing, open Analytics and ask Pulse who stopped coming.

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