Multi-step campaigns
A welcome series or a win-back sequence: set the steps, the wait between them and the goal, then preview it before it goes live.
SignalMember messaging
Write a message once and send it by push, email, text or in-app
Signal is where your team writes and schedules member messages. Cortex chooses the channel for each member, based on which ones that member has opened before.
Signal · write once
One message, previewed on four channels
Edit the message and the push, in-app card, text and email change with it. The row underneath shows which one Cortex sent to Maya, and why.
signal · write once
SenderYour Brandencouraging
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The previews update as you type. Cortex decides which channel each member gets and when it's sent.
Demo: one message box feeds four live previews — a phone notification, an in-app card, a text message and an email — all showing the same message as it is typed. Beneath them, Cortex picked the push at 7:12 PM for one member, Maya, because she never opens email and works out at 7 p.m. The in-app, text and email versions were not sent to her.
What's in Signal
Quiet hours and limits
Nothing goes out at 2 a.m., and no member hears from you more often than you allow.
Results for each message
For each message you see who got it, who opened it, and who booked a class or renewed afterwards.
Delivery setup, handled by us
We set up and maintain the sending settings that keep your email out of spam folders and your push notifications arriving.
devices reached
120M+
phones, watches, TVs and web
retention lift
38%
more members staying, on average, across live apps
choices a day
4.2B
which message, which channel, or none
uptime
99.99%
over the last 12 months
How a message gets sent
- 01
Write it once
One message for a group of members. Signal makes the push, email, text and in-app versions.
- 02
Cortex picks the channel
For each member, the one they open most: push for some, email for others.
- 03
Your limits are checked
Quiet hours and weekly caps are checked before anything is sent.
- 04
You see what happened
Opens, bookings and renewals show up in Pulse, and Cortex uses them for the next decision.
Send member messages from one place
We move your members over for you · HIPAA-ready