We price each business on how many members use the app, how much of the platform you use, and whether we are building the app too. Features aren't charged one by one.
A price in writing, usually the same week
You already have an app.
We run the system behind it: Cortex, our AI marketer, plus member messaging, reports you can ask questions in plain English, and your member data, connected to the app and tools you already use.
You want the app built too.
We design and build your app for phone, tablet, TV, watch and web, and run the platform behind it. The team that builds it also runs it after launch.
Several brands or regions.
For operators running more than one brand or territory. Each brand keeps its own members and its own data, under one contract and one team.
All three options include the whole platform, Cortex included. They differ in what we build for you.
| What you get | Platform | App + Platform | Multi-brand |
|---|---|---|---|
| Cortex, the AI marketer: decides which members to message, what to say and when | ✓ | ✓ | ✓ |
| Each Cortex decision logged with its reason, and exportable | ✓ | ✓ | ✓ |
| Push, email, text and in-app messages | ✓ | ✓ | ✓ |
| Pulse reports, including plain-English questions answered with a chart | ✓ | ✓ | ✓ |
| Your member data, with a full copy any time | ✓ | ✓ | ✓ |
| Video library, live classes and streaming | ✓ | ✓ | ✓ |
| Your own branded app, designed and built | — | ✓ | ✓ |
| TV apps for members' living rooms | — | ✓ | ✓ |
| We run the move from your current platform | ✓ | ✓ | ✓ |
| Staff logins, each limited to what that role needs | ✓ | ✓ | ✓ |
| HIPAA agreement signed before work starts | ✓ | ✓ | ✓ |
| Full security documentation for your team | On request | On request | ✓ |
| A separate space for each brand | — | — | ✓ |
| A dedicated team assigned to you | — | ✓ | ✓ |
What affects the price
The platform fee is based on the members who use your app. Inactive accounts and staff logins don't count toward it.
You can start with one part of the platform, such as messaging, or use all of it. How much you use is part of the price.
Push and in-app messages cost nothing extra. Email and text go through your own accounts at the provider's rate, so you see that cost on your own bill.
This only applies if we are building your app. Most features already run in apps we've shipped, so the build cost goes to the parts that are specific to your brand.
Thirty minutes on how you run today, what is not working, and what you want your members to have.
A real number for your business and your scope, usually the same week. Health businesses get our HIPAA agreement and security documents at the same time.
Our team moves your members, content and billing history, and keeps your old system running until everything matches. We give you the launch date before we start.
We host the app, update it and ship each app store release.
We handle the migration · health data handled to HIPAA standards · your data stays yours
How we protect your data