What happens when you move to Click Digital
How our team moves your members, content and billing over from your current platform, and what you need to do.
Our team does the move. You don't export spreadsheets or re-upload videos yourself.
What we move
- Member accounts and their history
- Videos, workouts and programs
- Subscriptions and payment history
How it runs
- On the first call we list everything you have today and where it lives.
- We copy it into your new platform and check the numbers match: member counts, active subscriptions, content.
- Your old system keeps running until those numbers agree, so nobody loses access during the move.
- We agree a switch-over date with you, and your members start using the new app.
What we need from you
- Access to your current platform, or an export from it
- Your logo, colours and any brand guidelines
- A contact on your team who can answer questions during the move
Good to know
We give you a launch date before the work starts.
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Still need help?
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