Members
Finding members, reading their history, cancellations and the support inbox.
- Finding a memberSearch for a member by name or email, and narrow the list by plan, status or when they joined.
- Reading a member's historyEach member's profile keeps one timeline of their workouts, classes, payments, pauses and the messages you've sent them.
- Handling cancellation requestsWhat to check when a member asks to cancel, and how the cancellation happens depending on how they pay.
- Answering questions in the support inboxQuestions members send from inside the app land in one inbox, where your team reads and answers them.
- Exporting your member listDownload your members as a spreadsheet, filtered to the people you need.
Other topics
Getting startedCortex AI marketingWorkouts, programs and videoMessagingReportsYour appsSubscriptions and billingTelehealthData and security
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